Returns/Exchanges

Exchanges

To exchange your garmail shop@neche.co.nz within 14days of purchase.  All garments returned for exchange are to be unworn/unwashed/unbroken with tags still attached. Courier charges for the return are the responsibility of the purchaser. The purchaser is responsible for the product until it has been received by Neche. Tracking is recommended. 

Refunds

If your garment is faulty or you are unhappy with the product please email shop@neche.co.nz.  A courier charge may be incurred therefore the garment is the purchasers responsibility until received by Neche. 

We will do our best to process all refunds and exchanges as efficiently and fairly as possible.